Team effectiveness

Supporting leaders to enhance performance, clarity and trust within their teams, enable faster decisions, and deliver greater business impact.

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Supporting leaders as thought partners to develop their strategy, communication partners in refining how to articulate that strategy, and planning partners in operationalising the plan with their team

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  • Personal resilience

    Resilience Training

    Performance under pressure

    In a nutshell: This short training course 'decodes' your personal resilience into five tangible pillars and offers strategies for handling workplace pressures. Highly practical, instantly applicable.

    Make it happen

    Tools & Techniques

    Designed and refined by our accredited resilience practitioner using: the WRAW Index (Workplace Resilience And Wellbeing), neuroscience, psychology, and the experience of delivering and supporting hundreds of participants in resilience training sessions.
    • Pressure performance curve
    • Introducing the five pillars of resilience
    • Individual assessment using the Workplace Resilience And Wellbeing (WRAW) Index
    • Strategies for building your resilience
    • Covey's Circles of Influence & Control
    • Influencing your Mood Map
    • Replenishing your energy levels
    • 1:1 coaching as required

    Course
    details

    • 2-4 hours group sessions or 60-90 minute 1:1s
    • Individual self-assessment questionnaire (WRAW Index) – approx 15 mins to complete
    • Personalised report with data on your resilience development areas
    • F2F or virtual
    • Max group size = 20-30
    • Post session evaluation measuring increases in resilience and confidence
    • Five boxes with text and icons. Labels: Energy; Future Focus; Inner Drive; Flexible Thinking; Strong Relationships.
    • Source and copyright: The Wellbeing Project. Image: Line graph. Y-axis: Performance; X-axis: Level of pressure and demands. From the left, the chart is divided into sections: Boredom; Comfort; Stretch; Strain; Crisis. Performance starts very low with Boredom, rises through Comfort and Stretch to a maximum, then falls quickly through Strain and Crisis. A hashed band labelled ‘Optimum’ covers the end of the Comfort section and most of the Stretch section. Strain is labelled ‘Fatigue, anxiety, feeling less in control, poor judgement and accuracy’. Crisis is labelled ‘Exhaustion, burnout, physical and mental health problems’.

    Who it’s for: Proven results for all comers, all levels, all mindsets.

    • Everyone in the workplace can benefit from understanding how to build greater resilience for themselves, their team and their organisation.
      Team members
      Emerging leaders
      Established Leaders
      Customer facing roles
      High performers
      New Starters
      Experts
      Analyst
    • Case Study

      Enabling early careers professionals at one of the world's largest marketing companies to have more clarity, confidence and impact
      100%
      Delegates recommend training to others
      100%
      Strongly agree learnings can be instantly applied
      243 Delegates
      15 Agencies represented
      35 Virtual & F2F courses
      100% +ve trainer feedback

      Av. Rating = 4.8/5

    • Case Study

      Advanced Impact & Influence skills delivered globally on Zoom for Amgen's High Performing cohorts. Cited as a programme highlight
      100%
      Highly recommend the training to others
      100%
      Agreed sessions were "engaging and highly relevant" for their development
      69 delegates
      20+ nationalities
      6 continents
      95% applied learnings instantly

      4.8/5

    • Case Study

      Bespoke media and comms training programme addressing complex challenges and risks faced by Resilience Forums
      100%
      felt more capable in their ability to talk to the media
      100%
      said they had more impact in their communications
      39 delegates
      c.20 emergency agencies represented
      16 half day sessions
      3 part programme

      Av Rating = 4.97/5

    • Case Study

      A multi-year contract to deliver presentation skills training for civil servants across all UK Government departments
      99%
      Reported the course gave them more impact
      94%
      Felt more confident after the training
      33 Virtual courses
      28 F2F Courses
      523 Participants
      2.5 Years

      Av. Overall Rating = 4.97/5

    • Case Study

      Since 2020, we have supported 40+ teams within leading FTSE & NASDAQ-listed organisations to be more effective, and drive better results
      83%
      Highest one-year rise in team performance using our diagnostic tool
      10/10
      team development clients come to us by word of mouth
      43 offsites
      94 workshops
      41 teams
      100% bespoke to each team

      Av. Rating (virtual) 4.9/5

    • Case Study

      Coaching 15 heads of department to deliver inspiring Ted Talk style keynotes; from developing their narrative to delivering with impact on the big stage
      100%
      5* ratings from leaders
      76%
      Rise in staff engagement at Town Halls
      15 Leaders
      35 Group & 1:1 sessions
      100% Felt more confident
      91% Had more impact

      Av Rating = 5/5

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    Richard EDWARDS

    Founder & Managing Director

    At the helm of a thriving business, Richard has the privilege of leading a troop of trainers, facilitators, coaches and consultants who have helped thousands of individuals and teams to be have greater impact, confidence and clarity in their work.

    The 100th Monkey’s story began in 2012, when Richard retrained as a facilitator and coach, after a prolific career as a news reporter at the Daily Telegraph and London Evening Standard.

    He designed a series of communication skills workshops and programmes, which pioneer a data-led approach to learning (putting science behind the art of communication), and draw on Richard’s experience of 20 years in journalism, complemented with principles of performance, neuroscience and psychology, to create a practical package of tools to enhance individuals’ clarity and confidence.

    The training receives industry-leading feedback. On average 9/10 delegates rate the 100th Monkey’s flagship courses in presentation skills and media training as 5*, with frequent and humbling praise describing it as “life-changing” and “career highlight” training.

    Question & Answer

    Who are you?

    Son of incredible musicians and teachers, husband to an extraordinary wife, father of wonderful children, orchestrator of a brilliant band at the top of their game. And affectionate user of adjectives

    Greatest strength?

    Optimism - "proceed as if success is inevitable"

    Biggest weakness?

    Over optimism, particularly when it comes to the number of hours in the day

    Coffee order

    Nespresso tells me I am one of its 'ambassadors', which I took to mean I'm like George Clooney. But it turns out it's just a way to label my addiction

    Favourite part of the job?

    Instilling confidence in others

    Tell us two truth's and a lie about yourself

    1. My dad played with the Beatles on the Sgt Peppers album 2. We named our son Elvis. 3. I met Queen Elizabeth II and invited her to our wedding (she didn't come)

    Proudest moment

    100th Monkey was my first foray outside of journalism and started only with the ambition of keeping three babies in nappies. I'm proud to say it's surpassed all expectations. There was a moment recently at a team social when I looked around the table at 10-or-so of us, and felt an incredible pinch of pride at what together we've built

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    Joanna Edwards

    Co-Founder & Director

    As founding partner and leader of the 100th Monkey’s thriving team effectiveness troop, Joanna is highly sought-after by emerging leaders, established leaders and industry-leading teams. She has developed a four-pillar model for high performing teams, and designed and delivered hundreds of programmes, offsites and workshops to help leaders sharpen and articulate their thinking, and teams to be more productive, satisfied and happy.

    Joanna has honed her skills through 20+ years’ experience as a consultant, facilitator, trainer and coach.

    Starting out in corporate communications for Biotech company, Acambis, Joanna went on the become an award-winning communications consultant, working in various agencies and supporting clients ranging from GSK, Sanofi, Eli Lilly and Novartis to Weetabix, Jaguar Landrover and the Department of Health.

    As part of The 100th Monkey team, Joanna has led training and team development programmes across multiple sectors, including UK Government departments, leading pharmaceutical organisations, counter terrorism teams and innovators in the worlds of aerospace and energy.

    Her greatest skills are as a strategic thinker, visual storyteller and facilitator.

    Question & Answer

    Who are you?

    Daughter to an Irishman and a Brummie, wife to the king of optimism and mother to three amazing kids – I love film, Bristol, fun, family, friends and of course, The 100th Monkey

    What's your role?

    Co-founder, chief puzzle solver and strategist, working closely with leaders to help them sharpen and articulate their thinking, and teams to help them be more productive, satisfied and happy

    So what do you actually spend your day doing?

    I spend lots of my time talking! To clients - to help really understand what they are wanting to achieve through our support, sharing ideas and designs for programmes and sessions, and reviewing the impact our work is having. Also to our team - collaborating, co-ordinating and coaching. Amongst all the talking, I like to carve out space and time to think deeply about the briefs we are working on – I pride myself on our work being insightful, creative and beyond expectation – this requires focused brainpower.

    Greatest strength?

    To be able to see the big picture and how everything pieces together quickly, and enable others to see it too through simplification, visualisation and speaking their language

    Biggest weakness?

    My ‘go hard or go home’ approach to nights out

    Favourite part of the job?

    Supporting people to shine – helping them to achieve their aspirations and be proud of how they do it

    Tell us two truths and a lie about yourself

    1. I moved to Brazil to dance the Samba in the Rio Carnival 2. I met my husband on a week-long, no food retreat 3. As a child, I competed nationally as a synchronised swimmer

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    LAURA GOOD

    Senior Consultant

    Laura grew up in healthcare communications, spending 15 years working in senior and strategic consulting, corporate communications, brand and patient awareness campaigns. She was a member of the leadership team at the same London agency where many members of The 100th Monkey team first met.

    Taking what she calls a ‘break’ to dedicate time for her kids and pursue social care interests, she applied her leadership skills to the school PTA and volunteering and was busier than ever.

    Returning to agency life has actually been a bit of a holiday by comparison – no wonder she relishes ‘being onsite’.

    Question & Answer

    Who are you?

    Busy London mum with two children, avid concert-goer, Chair of the PTA and volunteer at Homestart

    So what do you actually spend your day doing?

    Working collaboratively with our lovely team to create meaningful programmes that help our clients to work well together and meet their goals. Anything from structuring agendas and creating content for meetings, to creating team charters that better define how teams work together on a daily basis

    Greatest strength

    I'm a people person – I love getting to know all our clients, and especially being with them face-to-face for meetings and events

    Biggest weakness

    Staying up late to binge watch good TV

    Two truths and a lie

    1. I was born on the same day as Kate Hudson. 2. I am a grade 5 violinist. 3. I once spent the evening drinking vodka redbulls with Zowie Bowie

    Proudest moment of the last year?

    Returning to paid work after being a stay at home mum for a while - and (I think) doing quite a good job at it

    Last gig?

    Bombay Bicycle Club in Crystal Palace Park. Incredible!

    What the data says

    4.75/5
    Average F2F rating
    94%
    Delegates felt training enabled them to make positive change
    95%
    Found the WRAW assessment a helpful tool
    97%
    Felt more resilient following 1:1s

    Popular frequently asked questions

    Make it happen