Popular frequently asked questions

• Do you run 'open' courses that one or two individuals can join?

  We do not run open courses currently. Organisations can book us for small or larger group sessions. Contact us to talk about 1:1 coaching options

• How do your trainers and facilitators approach diversity, equity and inclusion? 

  We strongly believe in creating and delivering courses and workshops that are inclusive and accessible. We have continually adapted our programmes to suit a diverse range of audiences, recognising that different people and different brains work in different ways. Through the pre-work we ask participants to complete, we are able to identify the specific needs and learning preferences of participants and adapt accordingly. We strive to create a safe space that helps participants step out of their comfort zone in an environment where they feel supported.

• How long does a typical session last? And can it be varied?

  Our flagship course (Presenting with Impact) is a full day session, which in our experience is the ideal length for achieving real change in delegates’ confidence and skills. The session can also be delivered as two half days to fit your needs. We offer shorter sessions for 1:1s and other courses, including media training and courageous conversations. While there is always a desire to make training as ‘bitesize’ as possible, there is also a balance to be struck so that the benefits and the investment is not lost by a session being squeezed in between meetings.

• How does a face-to-face session compare to a virtual session?

  We have received fantastic feedback for both formats and the quality and outcomes of both courses are the same. Offering both face to face and virtual sessions allows us to tailor the course to suit delegate preferences, which differ by team and organisation. It also helps us to equip participants to be confident communicators in our increasingly hybrid world.

• How do you make the learning stick beyond the session itself?

  Feedback from delegates says that the unique data we provide them with – personalised pitch, pace and sentence analysis – is something that stays with them for months and years after the training. The worksheets and materials used during the session are also provided as an aide memoir, and trainers respond to any follow-up questions by email, or work with individuals 1:1 over a course of six months to keep refreshing the learning. Finally, we invite delegates to sign up to a twice a year email which brings the learning back to the top of their inbox and mind, offering fresh tips.

• How do you ensure that your sessions fit around hectic schedules? 

  We work closely with you to tailor both the content and format to your team, for example we can split our day-long sessions into half-day workshops. Please contact us for more information about this.

• How soon can I book in a session?

  Give us a call on 0117 476 9797 to find out! Typically our diary is booked up for the next 3-4 months. But if you have a more urgent request, we always try to be as flexible as possible so please inquire.

• How do you run training if there is a mixed range of abilities and experience in our organisation?

  We often work with organisations who bring together a wide range of experiences, and we are skilled at tailoring sessions to get the best out of everyone in the room, from highly accomplished to first timers.